Privacy Policy

Last Updated: October 23, 2026

R-Marq.com is operated by RMARQ, LLC ("we," "our," or "us"). This Privacy Policy explains what we collect when you visit r-marq.com, why, how long we keep it, and who else sees it.

We only collect what's needed to make features work and to keep the site secure. Accounts are optional: you can play the games and use most tools without one. If you create an account, your game scores and stats are tied to it so you can track your progress. We use Google Analytics, only if you accept cookies, to see which pages are popular; it shows us trends, not who you are. Like nearly every website, our server also keeps a short-lived log of requests, including IP addresses, so we can investigate attacks and fix problems. We don't sell any of it, and we don't use it to build profiles of people.

1. Information We Collect

Information You Provide

• Account Information: Username, email address, and password (stored only as a secure hash, never in readable form)
• Contact Form: Your name, email address, and message, if you write to us through our contact form
• What You Type Into Games and Tools: Display names, chat messages, feedback you send from a game, and the things you save in a tool (for example a shortlist, a board of options, or a recipe). Some tools ask for more because the feature needs it; Pickleball Open Play, for instance, stores the player names an organizer adds to a roster and, optionally, a DUPR ID or email to tell players apart.
• Location, Only When You Choose It: A game mode that plays on a real-world map uses your device's location. Your position is shared with the other players in your match and kept with that match's record until it is deleted on request. No page reads your location without first asking your browser's permission.

Information Collected Automatically

• Server Logs: Our hosting provider (Microsoft Azure) records each request to the site: your IP address, browser type (user agent), the page requested (including anything in the address after a "?"), the referring page, the time, and whether the request succeeded. We also keep the site's own error messages. We use these logs only for security and troubleshooting, for example to spot an attack or find the cause of a broken page, and we keep them for 90 days, after which they are deleted automatically. The request log does not record cookies or the contents of forms you submit; an error message may include an account or player number when something fails.
• Gameplay Statistics: When you play a game, we record that a game was started, finished, or abandoned, with the score, mode, and how long it lasted. These are tied to an anonymous player ID (see the games_guest cookie below), not to your IP address, and we use them to see which games people enjoy and to rank the arcade.
• Abuse Prevention: To stop password guessing and spam, we count attempts at signing in, resetting a password, and submitting certain forms, keyed on the network address our server sees. Tools where a group shares one list (such as Pickleball Open Play) keep a change history that records that address and the browser type of whoever made each change, so an organizer's list can't be vandalized anonymously.
• Device Details You Send With Feedback or Notifications: If you send feedback from a game, it includes your browser type and screen size so we can reproduce the problem. If you turn on game notifications, we store the address your browser gives us for delivering them and your browser type.
• Google Analytics (Only If You Accept Cookies): Pages visited, time on page, browser, operating system, device type, and city/region-level location. Google Analytics does not store your IP address, and we cannot identify individual visitors through it.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the website and its games and tools
• Create and manage your account
• Keep scores, leaderboards, daily challenges, and game history
• Respond to your messages
• Understand which pages and games are used, so we know what to improve
• Protect the site and its users against attacks, spam, and abuse

3. Cookies and Local Storage

The cookies we set ourselves are used only by r-marq.com, and none of them are used for advertising. The Google Analytics cookies described below are Google's.

• Site Session Cookie: Keeps you signed in and protects forms against forgery. It is set for every visitor, signed in or not, and lasts 30 days from your last visit.
• Cookie Preference (cookie_consent): Remembers whether you accepted or declined cookies, so we don't ask again. Expires after 1 year.
• Game Player ID (games_guest): An anonymous ID that lets your scores and game history follow you between visits without an account. Expires after 1 year. If you later create an account, your guest history is linked to it.
• Tool Player IDs: Some tools set their own anonymous ID the same way, each limited to that tool's pages: decide_pid (Decide), swipe_pid (Shortlist), park_did (Park Check-In), and openplay_did (Pickleball Open Play). Each expires after 1 year.
• Google Analytics Cookies: Set only after you accept cookies through the consent banner. If you decline, Google Analytics never loads.
• Local Storage: Games and tools save progress and settings in your browser's own storage. That data stays on your device; clearing your browser's site data removes it.

4. Services We Use

Some features rely on other companies. Each of them receives only what the feature needs:

• Microsoft Azure: Hosts the website, its database, and its server logs.
• Cloudflare Turnstile: Checks that a person, not a bot, is submitting the contact, sign-up, and password-reset forms. Cloudflare receives your IP address and information about your browser when you use those forms.
• Google Analytics: Only if you accept cookies, as described above.
• Content Delivery Networks and Fonts: Your browser loads some page styles, fonts, and code libraries directly from jsDelivr, Google Fonts, cdnjs, and unpkg. Like any website you visit, those services see your IP address and browser type when your browser asks for the files.
• Map Providers: Pages with maps load map images from OpenStreetMap or Esri, which see the area of the map being viewed and, like the networks above, your IP address and browser type.
• Withings: If you connect your Withings account, we store the access keys Withings gives us so we can show your health metrics (such as weight and body composition). The metrics themselves are fetched from Withings each time you view them and are not stored by us.
• Google Gemini: If you use the cooking assistant in Sousro, your chat messages, the recipes you attach, and the cooking preferences you saved in Sousro's settings are sent to Google's Gemini service to produce a reply.
• Microphone and Camera: Voice input in Sousro uses your browser's own speech recognizer, which may send the audio to your browser maker (such as Google or Apple); nothing is sent to us. Hoops AR shows your camera feed on your device only; no images leave your phone. It also reads your phone's motion sensors to aim the hoop, and that stays on your device too.
• OpenWeatherMap: The weather tool sends the place you search for to OpenWeatherMap.
• Chess.com: The chess statistics tool asks Chess.com for the public game history of the username you enter, directly from your browser.
• Browser Notification Services: If you turn on game notifications, they are delivered through your browser maker's push service (for example Google, Mozilla, or Apple), which receives the notification in encrypted form.
• Link Previews: When you paste a web address into a tool that shows previews, our server, not your browser, visits that address to fetch its title and image.

Online multiplayer games connect through our own server at mp.r-marq.com. It passes moves between the players in a game, holds your IP address in memory only while you are connected (to limit how many games one address can open), and does not log or store it.

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may display advertisements on the website in the future, but that would not involve sharing your personal data with advertisers. Beyond the services listed above, we share information only:

• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect our rights, privacy, safety, or property, or that of our users or the public

Some things you enter are meant to be seen by others: leaderboard names and scores, messages in a game's chat, a shared list in a tool, and your position in a real-world map match.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Password hashing using industry-standard algorithms
• Secure HTTPS connections
• Keeping secrets such as database passwords in a dedicated key vault, never in the site's code
• Regular security reviews

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention and Deletion

• Server Logs: 90 days, then deleted automatically.
• Everything Else: Kept until you delete it or ask us to. We do not currently purge inactive guest records, old gameplay statistics, contact messages, or finished map matches on a schedule.
• Account Deactivation: An administrator may deactivate an account, which prevents sign-in but keeps its data. Deactivation is reversible.
• Deleting Game Data: From your account settings you can delete your Letter Quest, Word Fall, and Chess history and your gameplay statistics. Your account stays active.
• Deleting Your Account: From your account settings you can permanently delete your account, even if you have not accepted an updated version of this policy. This cannot be undone. It deletes your login, email address, and password; connected services such as Withings; your saved tool settings; and everything personal you wrote or sent in games: chat messages, feedback, names typed into challenges, saved map positions, and notification subscriptions. Your scores and match history are kept, because the people you played against share them, but they are permanently detached from you: your player becomes an anonymous "deleted" player with a new random ID that is no longer connected to your account or your browser, and the name you used in shared tools such as Decide and Shortlist is replaced. Server logs follow their own 90-day schedule.
• Anything Else: To have something removed that account deletion doesn't cover, such as messages you sent through the contact form, or data in tools you used without signing in, send a request through our contact form and we will delete it within 30 days. Tools you used without signing in identify you only by a cookie on your device, so we can find that data only if you send us the ID from that cookie.
• Disconnecting an Integration: Disconnecting Withings stops us using the connection immediately. The stored access keys are deleted when you delete your account, or sooner on request.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information via your account settings
• Deletion: Request deletion of your account and personal data, as described above
• Disconnect Integrations: Remove third-party connections (like Withings) from your account at any time
• Decline Analytics: Choose "decline" on the cookie banner, or use your browser's privacy settings

Make any of these requests through our contact form. We answer access and deletion requests within 30 days.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date; if you have an account, we will also ask you to review the update the next time you sign in. Your continued use of the website after any changes constitutes acceptance of the updated policy.

12. Contact Us